Privacy Policy

Scope of the Policy

This privacy policy discloses how Companion collects, protects, uses and shares information gathered on the Website www.companion.com.pk (the “Website”) about you.

At Companion we value your trust and respect when you choose to provide information to us. Companion has adopted, implemented and conducts its business pursuant to this privacy policy to assist you in understanding what types of information Companion may collect, how that information may be used, with whom the information may be shared, disclosed and transferred. When you register on the Website, purchase goods online, fill out forms and/or submit any form of personal information, you consent to the following practices:

Personal Information

When you purchase a product online or send us an enquiry, we collect personal information such as your name, mailing address, contact numbers, email address, and credit card information. We may also obtain or ask for information about you as a result of authentication of the order (to protect you against fraud). This information is used to identify you as our customer, to process your order, payment and deliver your product to you. Companion will retain your personal information as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.

We make it easy for you to keep your personal information accurate, complete and up to date. You can help us ensure that your contact information is accurate, complete, and up to date by logging in to your account at www.companion.com.pk

How Companion uses your information

The information that you provide to us may be used to keep you informed about any important notices, such as communications about purchases and changes to our terms and conditions, policies, special promotions and events. We use this information to serve you better by helping us develop, deliver and improve our products, services, content and advertising. Given that this information is important to your interaction with us, you may not opt out of receiving these communications.

Companion is also provided with information about you from third parties, such as our business partners. Social media platforms such as our Companion Facebook page may also be used to gather information. However, Companion does not share its customer database with any third parties.

We may also use your personal information for internal purposes such as auditing, data analysis, statistics, internal marketing and demographics combined with other non-personal research to improve our products, services and communications with you.

Security

We use Secure Sockets Layer (SSL) encryption on the registration, feedback and payment page. Companion recommends that you use an SSLenabled browser such as Internet Explorer, ChromeorFirefox to protect the confidentiality of your personal and credit/debit card information while it is transmitted over the Internet.

To ensure your personal information is secured, we communicate our privacy and security guidelines to Companion employees and strictly enforce privacy safeguards within the company.

Companion may update this privacy policy at its discretion. Any amendments to our privacy policy will be posted on our Website. If you continue to use our Website or submit information to us, you will have consented to our revised privacy policy.

Contact us

If you require any further information or clarification regarding:

• this privacy policy;
• any updates to our privacy policy; or
• removal of your personal information,

please e-mail us at: orders@companion.com.pk.